- Investors
- Workers
- Consumers
- Suppliers
- Host communities
- Greater society and the world community
This reminds me of topics we are learning about in my Management & Organizational Behavior (BUS160) class... we have studied corporations who have allowed for a complete open door policy, making everything known among including "inside information" such as financials, and say in what was going to happen much like the example given of Saturn in our text. Everyone had equal opportunities to obtain information, and learn to do something new everyday if they desired. ANd employees were generally happier. The story of SRC where the janitor confronted the manager about the balance sheet and warned him against having 'all his eggs in one basket,' thus causing the company to diversify, stick out through the recession and expand. In most corporations, you would NEVER see this happen. But it proves that given the opportunity, anyone could contribute something if given the chance. Stakeholder participation can really make a difference.
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In the small group book my spouse and I are working on we stress the importance of dialogic democracy, which is much like stakeholder democracy. The example from your BUS 160 class suggests that stakeholder democracy is rare. There are so many pressures outside organizations that enforce the status quo--managerialism. My research on hospice found that it was very difficult for the grassroots organization to maintain what was essentially a participatory democracy due to the influence of outside organizations, especially insurance companies that demanded a particular organizational structure to "certify" the hospice and make payments. Stakeholder democracy is possible, but there are so many forces working against it. In the long term, however, I agree with Deetz that it produces better organizations. And we certainly wouldn't be in our current financial mess if the organizations involved had taken a stakeholder democracy approach.
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